Select your insurance product below. For Breakdown policies please visit MyRAC.
Type of insurance | |
Online Car Insurance | |
Multi-car Insurance | Learner Driver Car Insurance |
Home Insurance | Van Insurance |
Black Box Car Insurance | Hagerty Insurance (Classic Cars) |
Travel Insurance | Motorbike Insurance |
Temporary Car Insurance | Car Hire Excess Insurance |
Car Insurance or Multicar Insurance
Amend your Car Insurance or Multicar Insurance policy
View and manage your policy online
No fuss, no phone call needed and open 24/7
You can change the following with your online account:
Your surname and/or marital status | Home address, phone number or email address |
Vehicle and registration | Ad hoc payment |
Add or remove a driver | Vehicle usage (e.g. social, commuting, business) |
Your monthly payment dates or bank account details | Request online documentation |
Proof of No Claims Discount – Submit or Request |
RAC Car Insurance contact information
If you need to contact RAC Car Insurance please call 0330 159 10311, or if you're abroad +44 1494 4061242.
To make a Car Insurance or Multicar Insurance claim or get an update on an existing claim
Our claims lines are open 24 hours a day, 7 days a week and a claims representative will be on hand to assist you through every step of the claims process.
To make a claim on your RAC Car Insurance, call 0330 159 1062
For glass claims call: 0330 159 1051.
To get a new Car Insurance or Multicar Insurance quote or retrieve a saved quote
Online quotes are valid for 30 days. You can get a new quote here, or retrieve a saved quote here.
To get a new multicar insurance quote – call 0330 159 1468.
Got a question about your car insurance policy?
Take a look at our Help section for answers to common questions.
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Online Car Insurance
If you would like to make a claim or amend your online car insurance policy, please visit our contact us page for details.
Home Insurance
If you would like to make a claim or discuss your home insurance policy, please see our home insurance existing customer page.
Black Box Car Insurance
If you would like to make a claim or discuss your black box car insurance policy, please see our black box car insurance existing customer page.
Your Black Box Portal
Monitor your driver score, car health and journey details online via our free RAC Black Box app (for iOS and Android devices).
Find out how to download the driver app.
Travel Insurance
Our Travel Insurance is provided to you, through us, by our partners Hood Travel Ltd.
Quotes
- Get a new Travel Insurance quote.
Amend your Travel Insurance policy
- Already bought cover? If you have any queries contact our customer service team on 0330 159 0409. Lines open Mon – Fri 8am to 7pm, Saturday 9am – 5pm and closed Sundays and Bank Holidays.
- Alternatively view your Insurance Product Information Document, Policy Document or our online FAQs or glossary of terms for help and information.
To renew your Travel Insurance Annual policy
Call 0330 159 0409 to contact our Customer Service Team. Lines open Mon – Fri 8am to 7pm, Saturday 9am – 5pm and closed Sundays and Bank Holidays.
To make a Travel Insurance claim
Need to make a claim on your travel insurance? Call our friendly claims teams on the relevant number below. To assist with the claim, please have your policy reference number to hand.
- Travel Claim – +44 (0) 1403 289 151. Lines open Monday – Friday 9am – 5pm.
- Emergency Medical Assistance (UK outpatients) – call +44 (0)1403 289 148. Lines open 24 hours a day, 7 days a week.
- Emergency Medical Assistance (North American outpatients) – if in USA or Canada please call + 1 844 780 0663, if in Mexico please call +1 819 780 0662. Lines open 24 hours a day, 7 days a week.
- Online Claims Registration – https://www.csal.co.uk/.
- Gadget Claims – call +44 (0)330 880 1751. Lines open Monday to Friday 9am – 5.30pm.
- Legal advice and expenses – +44 (0) 0117 934 0548. Lines open 24 hours a day, 7 days a week.
- Financial failure cover – +44 (0) 0345 266 1872. Lines open 24 hours a day, 7 days a week.
- RAC Service Helpline – +44 (0) 0330 159 0409.
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Motorbike Insurance
Quotes
- Get a new Motorbike Insurance quote.
- Retrieve a saved Motorbike Insurance quote.
Amend your Motorbike Insurance policy
- You can view and download your policy information.
- Call 0330 159 1157 to contact our Customer Service Team.
- Change your renewal preferences.
To renew your Motorbike Insurance policy
- Call us on 0330 159 1158.
To make a Motorbike Insurance claim
- Call our Claims Team on 0330 159 1167.
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Temporary Car Insurance
Quotes
- Get a new Temporary Car Insurance quote.
Amend your Temporary Car Insurance policy
- Our Temporary Car Insurance is provided to you, through us, by our partners Dayinsure. To make policy changes or if you have any queries, email [emailprotected].
- If you need to cancel your policy – if your insurance needs have changed we are able to offer refund for unused cover. Please contact our team on [emailprotected]m.
To make a Temporary Car Insurance claim
- Call us free on 0800 015 61663, 24 hours a day.
- You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim. Please be aware that if you do make a claim under this policy you'll need to disclose this fact to your current car insurer.
To obtain proof of Temporary Car Insurance
- You will be able to print all the paperwork from the site immediately after purchase and all your documents will be emailed to you.
- If you have problems accessing your policy documents after you have purchased cover, email [emailprotected] quoting your policy number.
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Learner Driver Insurance
Our Learner Driver Insurance is provided to you, through us, by our partners Dayinsure.
Quotes
- Get a new Learner Driver Insurance quote.
Amend your Learner Driver Insurance policy
- Our Learner Driver Insurance is provided to you, through us, by our partners Dayinsure. To make policy changes or if you have any queries, email [emailprotected].
To make a Learner Driver Insurance claim
- Call us free on 0800 015 6166, 24 hours a day.
- You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.
To discuss a Learner Driver Insurance refund
- If your insurance needs have changed and you need to cancel your policy, please contact our team. on [emailprotected]. We are able to offer a refund for unused cover.
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Van Insurance
If you would like to make a claim or discuss your van insurance policy, please see our van insurance existing customers page.
Hagerty Insurance (Classic Cars)
Classic Car Insurance Customer Service Team
- Call our partner Hagerty Insurance on 0330 159 0728. Lines open Mon – Fri 9am to 5:30pm, Sat 9am to 1:00pm.
- To report a classic car claim call 0330 159 0730.
- You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.
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Car Hire Excess Insurance
Our Car Hire Excess Insurance is provided to you, through us, by our partners Cover-More Insurance Services Ltd.
Quotes
- Get a new car hire excess insurance quote.
Amend your Car Hire Excess Insurance policy
- For policy queries please contact the customer service team at [emailprotected] or call: 0330 159 8776.
Make a Car Hire Excess Insurance claim
You can make a claim on your car hire insurance policy online, by email, or by phone.
For policies bought before 1st December 2022:
Online: haloinsurance.com/claims
Email: [emailprotected]
Call: 0330 159 8776
For policies bought on or after 1st December 2022:
Online: defendinsurance.eu/raccarhireclaims
Email: [emailprotected]
Call: 0161 388 5453
You’ll be asked to confirm details of the incident you’re making a claim for – please have your policy number to hand. We’ll ask you to provide documentation to support your claim such as your rental agreement, receipt of rental, copy of driving licence for the person driving the rental vehicle and the accident damage report.
You must contact the police if anyone has been injured as the result of any claim.
To cancel your Car Hire Excess Insurance policy
To make a cancellation request, please email [emailprotected] or write to: Cover-More Insurance Services Ltd, Park View, 82 Oxford Road, Uxbridge UB8 1UX, United Kingdom or by emailing [emailprotected].
You must contact the police or if anyone has been injured as the result of any claim.
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